The Red Ledge Promise

    Red Ledge believes in manufacturing a product that will withstand the rigors of the outdoor lifestyle. Therefore, we use the most technically advanced materials to guarantee durability and performance.
    Our Products have a full lifetime warranty that guards the consumer against defects in material and workmanship. If for any reason, a product fails due to a manufacturing error, even after extended use, we will replace or repair it at our option.
    * Cash Refunds will not be issued.
    * This does not apply to products damaged by accidents, improper care, or negligence, determined at Red Ledge's discretion.

Returns

    All Returns and Exchanges should be made at the store in which the item was originally purchased. This will seriously expedite the process. If extenuating circumstances apply, please contact Red Ledge at:

Red Ledge, Inc.
685 Rt. 10 East
Randolph, NJ 07869
Attn: Customer Service

or email:
[email protected]

For damaged seams, buttons, and/or zippers, please contact Red Ledge for Return Authorization number and mail with item to:

Rainy Day Pass
5307 Roosevelt Way
Seattle, WA 981055

or call:
1-888-Ripstop

Special Order Process